Services
One partner for daily operations and the big projects.
Six practices, one account team. Start with a managed plan, bring us in for a single project, or combine the two — most clients end up doing both.
Managed IT & Help Desk
Most of our clients start here. A managed plan replaces the break-fix cycle with a team that watches your environment around the clock, answers the phone when someone is stuck, and keeps every device patched and documented.
You get a named account manager, quarterly business reviews, a three-year technology budget and a help desk that resolves most issues in the first call.
What's included
- 24/7 US-based help desk by phone, chat and portal
- Remote monitoring and management of every endpoint and server
- Patch management for OS and third-party applications
- On-site engineering when remote isn't enough
- Asset inventory, documentation and license tracking
- Named account manager and quarterly business reviews
Cybersecurity
Businesses with 20 to 200 people are the primary target for ransomware, precisely because attackers assume no one is watching. Our security practice gives you the same layered defense enterprises run, sized and priced for a mid-market company.
Every control is monitored by a 24/7 security operations center, and every finding comes with a plain-language explanation and a recommended next step.
What's included
- Managed detection and response (EDR/MDR) with 24/7 SOC
- Multi-factor authentication and conditional access
- Email security, DNS filtering and impersonation protection
- Security awareness training and simulated phishing
- Vulnerability scanning and remediation tracking
- Incident response plan and tabletop exercises
Cloud & Microsoft 365
Whether you are moving your last file server to SharePoint, standing up Azure for a line-of-business app, or simply tired of paying for licenses nobody uses, our cloud team handles the migration and keeps running it afterward.
We are a Microsoft Cloud Solution Provider, so licensing, support and billing come through one relationship.
What's included
- Microsoft 365 licensing, tenant configuration and governance
- Exchange, SharePoint, Teams and OneDrive migrations
- Azure virtual machines, networking and backup
- Intune device management and Autopilot deployment
- Cloud cost reviews and license optimization
- Copilot readiness and data-protection setup
Network & Infrastructure
Slow Wi-Fi on the plant floor, a firewall nobody has logged into since it was installed, a second location that was never properly connected — infrastructure problems are usually invisible until they are urgent.
We design and build networks for offices, warehouses, job sites and multi-site companies, then monitor and manage them as part of your plan.
What's included
- Network assessment and documented design
- Firewall deployment and managed firewall services
- Enterprise wireless surveys and access-point deployment
- Switching, VLAN segmentation and OT/IT separation
- SD-WAN and multi-site connectivity
- Structured cabling coordination for new builds and moves
IT Consulting & vCIO
Growing companies reach a point where IT decisions are too consequential to leave to whoever is available. A virtual CIO gives you a senior technology executive — part-time, on a retainer — who sits in your leadership meetings and translates business goals into a technology plan.
Engagements range from a one-time strategic assessment to an ongoing seat at the table.
What's included
- Technology strategy and three-year roadmap
- Annual budgeting and capital planning
- Vendor selection, contract review and management
- Compliance program ownership (SOC 2, FTC Safeguards, CMMC)
- M&A technical due diligence and integration
- Board and leadership reporting
Software & ERP Implementation
An ERP project is the most consequential technology decision most mid-market companies make. Our consultants are former controllers, operations managers and project leads who have implemented these systems in businesses like yours — and rescued more than a few that stalled.
We lead selection, run the implementation, build the integrations and support the system after go-live.
What's included
- Requirements, software selection and business case
- Dynamics 365 Business Central and NetSuite implementation
- Data migration and integration with CRM, payroll and e-commerce
- Power BI reporting and dashboards
- Project recovery when another partner stalled
- Post-go-live support and user training
Ready to stop managing your IT provider?
A 20-minute call, an honest read on your current setup, and a per-user price. No pitch deck.