JD IT ServicesManaged IT · Consulting

Client stories

Outcomes, with the numbers attached.

Manufacturing · 140 employees

From a nine-day close to three with Dynamics 365 Business Central

Challenge. A legacy on-prem ERP, three disconnected spreadsheets for inventory, and a plant floor that couldn't see what was in stock. A previous partner had stalled the migration for a year.

What we did. Re-scoped the project, migrated 12 years of data, integrated shop-floor scanning and Power BI reporting, and trained 40 users. Live in eleven weeks.

3 daysMonth-end close (was 9)
98.6%Inventory accuracy
11 wksTo go-live
“The team that built it still answers our tickets. That continuity is the whole point.”
— Dan Whitaker, COO
Accounting · 65 employees

A CPA firm passes FTC Safeguards and insurance renewal with zero exceptions

Challenge. A busy-season outage, an insurance questionnaire they couldn't honestly answer, and no written security plan.

What we did. Moved the firm to a managed plan with EDR, MFA and awareness training, authored the WISP, and migrated tax software to a monitored hosted environment before January.

0Insurance exceptions
2.1%Phishing click rate (was 19%)
100%Busy-season uptime
“Uptime is not something I think about anymore.”
— Maria Oliveira, CFO
Construction · 220 employees · 6 active sites

Connected job sites and a 60% drop in field support tickets

Challenge. Superintendents on personal hotspots, unmanaged tablets, and a wire-fraud attempt that nearly succeeded.

What we did. Deployed site connectivity kits, Intune-managed devices, email impersonation protection and a dedicated field help-desk queue.

60%Fewer field tickets
6Sites online in 30 days
$0Lost to fraud since
“Our crews stopped calling the office for IT. That alone paid for it.”
— Lena Ortiz, VP Operations

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